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Terms of Use

 

Terms of Use

OUR MISSION

Our mission is to make shopping at Keanes Jewellers a pleasure for all our customers. We would love you to return time and time again and we assure you we will always provide you with quality products. Our customer service team have years of experience in looking after our customer’s needs. From all the team here at Keanes Jewellers, enjoy your shopping experience! 

TERMS AND CONDITIONS

Use of the Site constitutes your agreement to follow and be bound by these terms, which may at any time be amended. Your use at any time thereafter constitutes your agreement to be bound by the terms as amended. 

GENERAL

Unless you advise us otherwise, your use of the site constitutes your agreement to the company replying to you by electronic mail for such purposes as the company may consider appropriate. We value your privacy and we will not share your information. You may opt-in or opt-out of our email database at any time by clicking ‘unsubscribe’ at the bottom of our e-zines or alternatively e-mail marketing@keanes.ie.

PHOTOGRAPHY

Every reasonable effort has been made to accurately reflect actual colours, however due to variances between monitors, colours cannot be guaranteed. On occasions, there may be minor differences between the product's appearance in the photograph and the item in-store. We do our very best to ensure we accurately portray all our products to you.

PAYMENT

We accept payment in-store by Cash, Cheque, Visa, MasterCard, American Express, and Union Pay.

CANCELLATIONS

Any amendments or cancellations to an order must be submitted via email before your order has been processed. We will do our best to assist you with any amendments.

OWNERSHIP

All goods are the property of the Keanes Jewellers until full payment has been received. Keanes.ie and its contents together with any trade names used by Keanes Jewellers, are protected by intellectual property. Any use of our intellectual property may constitute an infringement of our rights and may be prosecuted.

LIMITATION AS TO DAMAGES

Keanes Jewellers shall take all reasonable care in the postage of our gift cards.

In the event that they are damaged in transit, Keanes Jewellers shall not be responsible for replacement costs of the item. Keanes Jewellers shall not in any way be responsible for any personal injury or damage to property howsoever caused. Keanes Jewellers shall not in any way be responsible for any damage or any indirect loss caused by gift cards arriving late or damaged. By shopping with us you accept these terms and conditions. 

RETURN POLICY

Here at Keanes Jewellers, we are passionate about our products and service and we love satisfied customers.  We hope you will be pleased with your purchase. If you are not satisfied we'll be happy to offer you an exchange on any merchandise that is returned in its original condition within 30 days of receipt with the exception of earrings for health and safety reasons. 

 Copyright Keanes 2016

 

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